Refund policy

Last Updated: January 8, 2024

No Returns or Refunds- Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through Yourencorelife.com.
All Sales Final

Non-Refundable Items or Services:
Your Encore Life, LLC (Yourencorelife.com) must follow HIPPA regulations. All items or services purchased from Your Encore Life, LLC or YourEncoreLife.com are non-refundable unless otherwise specified in writing by Your Encore Life, LLC. Therefore, sales are final due to the nature of our business and to ensure our clients receive manufacturer-quality merchandise. There will be no returns or exchanges.

Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 5 days of receiving the item. In such cases, a replacement may be provided at the discretion of [Insert Company Name].
Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within 5 days for a possible refund or exchange.
Incomplete Service: If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, a partial or full refund may be considered.
Expired Products: Receiving a product in an expired condition warrants a report to our Customer Service within 5 days for a potential refund or replacement.
Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.

How to Contact Us:
For any questions or concerns regarding this No Refund Policy, please contact us at: · Email: carol@touchingyou.com / Phone: 205-823-6407.

We reserve the right to modify this No Refund Policy at any time, effective upon posting an updated version on our website. Please regularly check Your Encore Life, LLC / YourEncoreLife.com for updates.